Four Seasons Hotel Hong Kong Review: Everything to Know from a Former Resident

I speak from considerable personal experience when I say that the Four Seasons Hotel Hong Kong is the best Hong Kong family hotel. We had the privilege of living in the hotel’s serviced apartments for almost five years, and we still check in regularly. I also book it for clients all the time.

It’s actually hard to condense why I tell people to stay here when in Hong Kong with kids (or without). Part of it is emotional. Four Seasons Hotel Hong Kong was my daughter’s first home. It’s where she took her first steps, swam in her first pool, sat in her first big girl highchair, spoke her first words, met her grandparents, and experienced many of those early firsts.

Very few hotels come close to the level of service, attention to detail, and overall quality of the experience that my family enjoyed here, repeatedly and consistently, over two decades. Four Seasons Hotel Hong Kong has taught the three of us what a luxury hotel should really be like. This hotel is why we’re genuine advocates for, and frequent guests of, Four Seasons properties worldwide.

Grab a drink and let me go into detail as to why staying here is worth every penny.

---

Four Seasons Hotel Hong Kong Location

Location matters in Hong Kong. Four Seasons Hotel Hong Kong has one of the best, in the Central business district with panoramic views over Victoria Harbour.

Aptly named Central is at the heart of the city’s transportation network and a few steps from some of Hong Kong’s most important banks and buildings, including the Hong Kong Stock Exchange.

Central is also incredibly convenient for sightseeing, less hectic than Kowloon (which I adore), and my top location choice when people ask me where to stay in Hong Kong.

Easy Access to Transportation

Getting around Hong Kong is easy from here, whether you’re headed five minutes away by taxi or taking a train to the New Territories (where you should take a bike tour) near the mainland China border.

• Central MTR Station. It’s a 5-minute walk through ifc mall, without setting foot outside. The Island, Tsuen Wan (to Kowloon), and Tung Chung lines all stop here, with the Tung Chung line’s platforms at the connected Hong Kong Station.
• Airport Express. A direct link connects the hotel to Hong Kong Station, where the Airport Express stops.
• Hong Kong Disneyland. Take the Tung Chung line to Sunny Bay and change there for Hong Kong Disneyland. Whatever you do, buy Hong Kong Disneyland tickets before arriving at the park.
• Star Ferry and the outer islands. The famous Star Ferry Pier is 4 minutes away on foot. Keep walking past ifc mall, and you’ll arrive at all of the Central ferry terminals to Kowloon, Discovery Bay, and the outer islands.
• Hong Kong-Macau Ferry Terminal. Want to take a quick getaway to Macau? The terminal is 15 minutes away on foot, so roll your suitcase over to catch a ferry or helicopter. The Four Seasons Macao is another of our favorites, and Macanese food is outstanding.
• Taxis. They are (usually) plentiful in front of the lobby, and doormen proactively hail them when guests are in need.

Conveniences Offered by ifc mall

One of the advantages that Four Seasons has over other Central Hong Kong hotels is that it’s adjacent to ifc mall, one of the best luxury shopping malls in Hong Kong. The mall also provides a sheltered route to the MTR, buses, the Airport Express, and ferries, and its covered walkways lead to other buildings in Central and to the Mid-Levels escalator. That makes getting around the city with a stroller much easier.

That shelter means Four Seasons Hotel Hong Kong guests are much less affected by inclement weather. Hong Kong has a subtropical climate, so summers are hot, and typhoon season can bring heavy rain.

See also: Things to do in Hong Kong with Kids When It’s Raining

Staying here also means that you do not have to pack the entire house in your suitcase. If your bag doesn’t make it to Hong Kong, almost everything you need can be found inside ifc mall.

• city’super. Directly below Four Seasons Hotel Hong Kong is an upscale grocery store that stocks baby food and essentials, Western food, and more. It also has an excellent grab-and-go deli with sushi, sandwiches, and other prepared food.
• Mannings. The drugstore in the mall sells diapers, shampoo, and other bath amenities.
• Designer shopping. Major designer brands (Lanvin, Tom Ford, and many more) have stores inside the mall, and Lane Crawford here is one of my favorite department stores.

Eating is a breeze in the ifc, too. Convenience food ranges from Starbucks to LE SALON DE THÉ de Joël Robuchon, but there are also excellent sit-down options.

When we lived there, our Chinese food favorites included the famous Tim Ho Wan (You will never have cheaper, better dim sum. The Kowloon outlet had a Michelin star) and Crystal Jade for a variety of Shanghai, Sichuan, and northern China dishes that were cheap and cheerful for dine-in or takeaway (I liked the dan dan noodles and xiao long bao). The movie theater has assigned seating and a bar, too.

Trust me, living life adjacent to the ifc is easy.

---

Luxury Hotel Rooms and Suites

These rooms and suites offer enough amenities to make a long stay comfortable. I’ll start with the room options.

Unless an entry below says otherwise, each room and suite sleeps three adults, or two adults and one child, with one crib or one rollaway (not both).

• Rooms are among the most spacious in Hong Kong, with plenty of storage, good WiFi, and a desk with an office kit and plenty of plugs.
• The beds are really comfortable, and there is turndown service.
• There is a Nespresso coffee maker with a variety of flavors to choose from, and complimentary early morning coffee and pastries are available daily in the lobby.
• I love that small plates, wine glasses, proper coffee mugs, a wine opener, and other utensils are available in the room or suite’s bar area.
• The bathrooms are quite large for Hong Kong, with a TV, a separate shower and tub, and L’Occitane (rooms) or Biologique Recherche (suites) bath amenities.
• Fruit and bottled water are replenished daily.

Suites have all of these amenities, too, plus separate living rooms with comfortable furnishings and dining tables, walk-in closets, and larger bathrooms. Expand the space even more by connecting a room to a suite, which many larger families do.

The hotel’s largest one-bedroom suites are the Chairman Suite, the Imperial Suite, and the Presidential Suite, each with one king bed for three adults, or two adults and one child.

Connecting Rooms and the Family Suite for Larger Families

Four Seasons Place Serviced Apartments

Four Seasons Place, the serviced apartments where we lived, still takes long stays. You’ll have a little more flexibility to cook your own food, do your own laundry, and settle in, and hotel amenities like room service and laundry are available. Four Seasons Place also has a private pool and gym, both with spectacular Victoria Harbour views, in addition to a small playroom for kids.

---

The Food: From Three-Michelin-Star Chefs to In-Room Dining

The food at Four Seasons Hotel Hong Kong is outstanding. The dining options reflect Hong Kong’s status as an international destination, and throughout the hotel, you’ll find delicious Western, Japanese, Indian, and Italian in addition to must-eat Hong Kong food. The hotel’s restaurants hold a total of seven Michelin stars.

Caprice (Three Michelin Stars)

Glamorous Caprice is home to Hong Kong’s first cheese cellar and one of the largest French wine selections in town. The melt-in-your-mouth French cuisine pairs nicely with the view. My husband used to host many business meetings here. During the week, I find the set menu a good choice if it’s on offer.

Caprice Bar is the perfect place to unwind with wine and cheese, too.

Lung King Heen (Two Michelin Stars)

When my daughter started to eat solid food, I’d leave my husband to handle her feeding and sneak down to Lung King Heen with the South China Morning Post newspaper in hand for a quiet meal. If you were to ask me to name my favorite restaurants in the world, this is at the top.

Lung King Heen was the first Chinese restaurant in the world to be awarded three Michelin stars, and it holds two stars now. Chef Chan Yan Tak has an incredible story with humble beginnings. I interviewed him for a Four Seasons food blog article a while back. In a nutshell, he is self-taught and rose through the ranks of Hong Kong restaurants driven by a love of food rather than formal training.

The locally sourced, seasonal menu is enormous (over 100 dishes), but you can navigate it by ordering the set lunch, chef’s tasting menu, or asking the server for help. My order is the barbecued pork set, barbecued pork buns, and Krug by the glass. Also, my daughter is a fan of the steamed mushroom dumplings and various noodle dishes.

Noi by Paulo Airaudo (Two Michelin Stars)

Noi is an Italian omakase where Chef Paulo Airaudo cooks with seasonal ingredients.

Sushi Saito

Make reservations for Sushi Saito far in advance for this intimate bucket-list experience. Seafood for the famous Chef Takashi Saito’s Edomae sushi omakase is hand-picked at Tokyo’s Toyosu Market each morning and transported to Hong Kong the same day. The restaurant is on the 45th floor.

Teppanyaki ‧ Tempura Shun

Teppanyaki ‧ Tempura Shun is a 10-seat restaurant for Edomae tempura and teppanyaki omakase, and it takes reservations.

The Lounge

The Lounge is where all-day dining takes place. My order is usually the Alaskan King Crab Salad or Hainanese Chicken Rice. When we lived in the hotel, my daughter insisted on special breakfast trips to The Lounge for muffins and chicken sausage. I also quite like the Hong Kong breakfast (with dim sum and congee) and the list of cold-pressed juices. No matter the time of day, it’s a lovely and relaxing place to dine.

Gallery

Gallery is the hotel’s café for daytime dining, with a breakfast buffet, a semi-buffet lunch, and afternoon tea. It is an excellent use of what used to be empty lobby space with fantastic harbour views.

ARGO

ARGO replaced Blue Bar as the hotel’s cocktail bar, and it came in at No. 37 on Asia’s 50 Best Bars 2026. It takes walk-ins only, and children ages 8 and over are welcome with their families. The cocktails here are incredible.

I have many great memories in this space, meeting friends here (it also used to be the breakfast restaurant) over the last two decades.

Pool Terrace

As the name implies, this al fresco restaurant sits right by the pool. It works well for a business lunch, and you can also eat here (dressed) after a swim.

The fare is light and healthy, and there’s a good selection of salads, plus a Wagyu beef burger or Hainanese chicken.

It also provides the menu you have delivered to your poolside chair.

In-Room Dining

In-room dining arrives on time, as promised, always fresh, and isn’t a sacrifice. We love the menu variety from Sweet and Sour Chicken to Alaskan King Crab Salad. I’ve had the Indian curries and always also order the Hainanese Chicken Rice.

When my daughter was young, they customized anything we needed, which matters when traveling with kids. We are also fans of the Hong Kong and Japanese breakfasts (daily breakfast for two is included with Preferred Partner stays).

In-Room Amenities Over the Years

If I was truly organized enough, I could fill a Pinterest board or gallery with the cool dessert and savory in-room amenities that we’ve received over the years.

---

Executive Club Level: Worth the Upgrade

The Executive Club is on the hotel’s 45th floor. Club access is included with selected suites, and other guests can add it for a fee. Access includes:

• Buffet breakfast
• Afternoon tea buffet
• Light evening supper
• Express check-in and check-out
• Pressing for up to six garments a day
• Local and toll-free calls from your room
• Private use of the boardroom for one hour per stay, subject to availability

The Executive Club has some of the hotel’s best views from its wrap-around balcony. It’s one of the only places in Hong Kong where you can step outside to take in the view over Victoria Harbour, which is particularly beautiful at night. For anyone interested in photography, a shot from this balcony is a must-have.

Views aside, the food is also very, very good. Executive Club guests have a generous breakfast buffet with eggs and noodle soups made to order, and the soup selection changes daily.

After a day of sightseeing, I love unwinding with a glass or two of the premium wine served here (including Ruinart champagne during several of our stays).

---

The Best Hong Kong Hotel Pool

The Four Seasons Hotel Hong Kong Pool Terrace is Hong Kong’s nicest outdoor pool deck. The pool is heated and plays underwater music.

Sunscreen, poolside treats passed around every so often, cabanas, magazines, and more are available, too. Drinks and smoothies can be ordered to your lounge chair.

A hot whirlpool, a freezing-cold plunge pool, and a separate lap pool complement the sizable infinity-edge main pool. All pools have panoramic views of Victoria Harbour.

On Saturday and Sunday mornings, guests are invited to the Pool Terrace for a Tai Chi lesson. It’s a fun activity for families with older kids (and harder than it looks, as my arms are always sore afterward).

We spend a lot of time at the Pool Terrace.

---

The Spa and Nail Bar at Four Seasons Hotel Hong Kong

The Nail Bar boasts panoramic views of Victoria Harbour, and there are several things I really like about it. You can sip anything from a glass of champagne to a smoothie during a treatment, included. They’re particularly good at detailed nail art and have a variety of eco-friendly polishes to choose from.

My daughter and I go together, and kids’ manicures and pedicures are on the menu. The same manicurist had been doing my nails there since before my daughter was born.

The Spa has 17 treatment rooms with windows looking out over Victoria Harbour and the city skyline. Arrive early to use the sauna, steam room, and vitality pools. Cover yourself with a Kashwere blanket and catch up on magazines while sipping infused water.

When it’s time to wait for your therapist in the upstairs seating area, eat the marshmallows. They’re the best on the planet, I promise. I’ve enjoyed many treatments here over the years, from pregnancy massages to wraps, and have never been disappointed. Treatments are meticulously delivered in Zen-inspired rooms with light-colored bamboo accents that I have tried to mirror in my own home.

The spa boutique, then called the Spatique, had bathing suits, bath and body products, and great gifts. My daughter’s prized Kashwere duck blanket, which she couldn’t live without, is from here. One of the staff members first showed “Duckie” to her when she was a few months old. She grabbed him and didn’t let go until she was about six years old.

---

Five-Star Service

The Guest Relations team here is top-notch. We’re still addressed by name to a point where I marvel at how so many people can remember. They return lost teddy bears to our room. Whenever I need something, it’s taken care of instantly. When I hired a babysitter, it felt like the entire hotel kept an eye out, too. Dinner reservations are made and confirmed without delay, room service comes when promised, and everyone pretty much goes the extra mile.

I’m pleased that many familiar faces are still working at the hotel, some from the very beginning. Many have told me it’s because it’s a great place to work, which is important. Our friends here often get promoted within the hotel and to other Four Seasons throughout the region. We’ve run into several familiar faces in Macau and Hangzhou, for example, and are delighted to see them succeed.

---

Four Seasons Hotel Hong Kong With Kids

Here’s what else makes it easy to stay here with kids.

The hotel’s kids’ amenities include:

• A jungle-themed high chair
• Board games
• A kids’ tent, on request
• Child-size robes and slippers
• Kids’ toothpaste and toothbrushes
• Cribs, plus a bottle warmer and sterilizer
• Diapers and wipes, on request
• Max, the Four Seasons stuffed animal mascot

Dining

Dining is easy. The kids’ menu folds up into a paper fortune teller, which my daughter has loved as far back as I can remember. They serve kids’ meals in kid-friendly dishes. When my daughter went through a (temporary, thank goodness) picky phase, they gladly customized whatever she ordered to her liking, no questions asked.

The Lounge, Lung King Heen, and Caprice have coloring books and crayons available. In the room, families usually find step stools, kids’ toothbrushes, and toothpaste in bathrooms. A special welcome stuffed animal was handed to her on arrival when she was younger (which for several years was a dolphin, her Harry Potter patronus, which she doesn’t at all feel is a coincidence).

Candy and other kid-friendly items are available for purchase in the gift shop, along with plenty of souvenirs I’ve purchased for her and others over the years.

Activities

I like to point out to families that there is space to wander here, which isn’t the case for many other Hong Kong hotels. Sure, the hotel lobby is quite large, and there is the adjacent ifc mall. But the rooftop terrace area on the 4th floor provided a perfect place for her to blow off steam (and even blow bubbles) from the time she was able to walk. We also often wander the outdoor walkways in front of the hotel’s driveway rotunda.

The hotel runs a kids’ program with in-room activities, cultural workshops, special dining menus, and seasonal experiences, and there is currently a complimentary Kids’ Playroom with creative and sensory play for children of all ages. Ask the Concierge for the program schedule and to reserve a playroom session in advance, and plan to stay with your child, since an adult has to be there.

Babysitting

Four Seasons Hotel Hong Kong has used the same babysitting service since before my daughter was born. The nannies are enrolled nursing students or registered nurses. We used them multiple times with no issue. In fact, my daughter looked forward to this time because most of them played with her the entire time. Contact the Concierge team to ask about babysitting and arrange a time and date.

See also: my guide to things to do in Hong Kong with kids

---

Things to Do Within Walking Distance of Four Seasons Hotel Hong Kong

The best of Hong Kong is explored on foot, and there is a lot to do near Four Seasons Hotel Hong Kong. For the rest of the city, see my guide to things to do in Hong Kong.

You can also absolutely walk further afield. We’ve even walked to Causeway Bay from the hotel and down from The Peak. When all else fails, hail a taxi or hop on the ding ding trolley.

Star Ferry, Lamma Island, and the Maritime Museum

Walking time: 4 minutes to the Star Ferry Pier

Our favorite outing from the Central ferry terminals is to Lamma Island, for its quieter shops and restaurants. There is even a beach there, too. The Star Ferry to Kowloon departs near the Maritime Museum, also a fun educational outing with kids.

Hong Kong Observation Wheel

Walking time: 12 minutes

Take a spin for a fun view of the city. Read my Hong Kong Observation Wheel review, and book Observation Wheel tickets on Klook.

The Landmark, Chater House, and Prince’s Building

Walking time: 10 minutes

These connected buildings are full of shops, including Louis Vuitton, Bottega Veneta, Giorgio Armani, Ladurée, and more.

Mid-Levels Escalator, Shops, and Restaurants

Walking time: 10 minutes

The longest escalator in the world leads to restaurants and shops in the Mid-Levels neighborhood as well as the Chinese antiques on Hollywood Road. For egg tarts, go to Tai Cheong Bakery. The Tai Kwun lifestyle complex is fun to explore, too.

The Lanes and Pottinger Street

Walking time: 10 minutes

The best local market-style shopping in Central is at The Lanes, which are Li Yuen Street East and Li Yuen Street West. Entrances to both streets are on the harbour side of Queen’s Road (look for a McDonald’s and GAP). Here, you’ll find stalls and stalls of trinkets, Chinese-style clothing, fabric, toys, and more. This is where I go to buy inexpensive extra suitcases if I shop too much. Do not buy from the first person you see, and you can bargain a little.

Across Queen’s Road from The Lanes is a set of stairs that will lead you to Pottinger Street, a year-round costume mecca. You’ll also find hair accessories, Chinese New Year trinkets, yarn, and a random assortment of other things.

Hollywood Road and Man Mo Temple

Walking time: 10–20 minutes, depending on where you go

Shop for art and antiques here while stopping for a coffee or juice. You’ll eventually hit the stunning Man Mo Temple as well as Ladder Street and Cat Street markets for trinkets.

Lan Kwai Fong

Walking time: 10 minutes

Book a sitter and experience some of Hong Kong’s nightlife or dine here during the day with the kids.

China Club

Walking time: 10 minutes

The fabulous Four Seasons Hotel Hong Kong concierge team can secure reservations at the exclusive China Club. We used to be members here. I highly recommend the Peking duck, steamed fish, Beggar’s chicken (order at least a day in advance), and allowing enough time to enjoy the Long March bar area. It’s reminiscent of 1930s Shanghai with also a spectacular Chinese art collection.

Western Market

Walking time: 15 minutes

This Edwardian-style shopping complex has been renovated to include lots of arts, crafts, souvenirs, fabrics, and more.

---

Hotel and Hong Kong Tips

---

Arriving From Hong Kong International Airport

By car: The hotel can arrange limousine service from the airport, and someone can meet you at the end of the air bridge and take you through immigration and baggage claim to the car. The drive takes about 45 minutes. The hotel’s cars can also take you around Hong Kong, and there is a charge for these car services.

By Airport Express Train: The Airport Express train is so easy that we opt for it every time. Roll your baggage out of customs and to the Airport Express ticket machine or customer service booth. The clean, speedy train reaches Hong Kong Station after an easy 24-minute ride, and the hotel has a direct link to the station. Arriving guests can also take the hotel’s complimentary shuttle from the station, available on a first-come, first-served basis.

For every other way into the city, see my guide to Hong Kong airport transportation.

---

FAQs About Staying at Four Seasons Hotel Hong Kong

Where can you eat breakfast at Four Seasons Hotel Hong Kong?

Gallery has the hotel’s breakfast buffet, and you can also have breakfast at The Lounge or through in-room dining. Guests with Executive Club access get a complimentary buffet breakfast on the 45th floor. When you book through us with Four Seasons Preferred Partner benefits, daily breakfast for two is part of your stay.

Is the Executive Club at Four Seasons Hotel Hong Kong worth it?

I recommend it if you are arriving from overseas, because it helps when you are fighting jet lag. Club access covers a buffet breakfast, an afternoon tea buffet, and a light evening supper on the 45th floor, plus express check-in and check-out. It is included with selected suites, and other guests can add it for a fee.

Which room at Four Seasons Hotel Hong Kong is best for a family of four or five?

Most rooms and suites sleep three adults, or two adults and one child, so a family of four needs connecting rooms or a two-bedroom suite. The connecting setup I book is a Deluxe Harbour-View Room with a king bed connecting to one with two double beds. For five, the Family Suite has two king bedrooms, sleeps five adults or two adults and three children, and includes Executive Club access for up to five people.

Can children dine at the Michelin-starred restaurants at Four Seasons Hotel Hong Kong?

Yes, within age limits. Lung King Heen welcomes children ages 7 and over on weekdays and children of any age on weekends and public holidays. Caprice welcomes children ages 8 and over, and Noi by Paulo Airaudo, Sushi Saito, and Teppanyaki ‧ Tempura Shun welcome children ages 11 and over.

Does the pool at Four Seasons Hotel Hong Kong have a shallow area for kids?

The main pool has no shallow end, so make sure young kids have floats if they will swim in it. There are also little walk-through pools a few inches deep for cooling off when it’s super hot.

How many Michelin stars do the restaurants at Four Seasons Hotel Hong Kong have?

The hotel says its restaurants hold seven Michelin stars in total, with three at Caprice and two each at Lung King Heen and Noi by Paulo Airaudo.

How do you get from Hong Kong International Airport to Four Seasons Hotel Hong Kong?

The Airport Express reaches Hong Kong Station in 24 minutes, and the hotel offers arriving guests a complimentary shuttle from the station on a first-come, first-served basis. By car, the drive takes about 45 minutes, and the hotel can arrange a limousine with someone to meet you at the end of the air bridge.

Are there family-friendly restaurants within a short walk of Four Seasons Hotel Hong Kong?

Inside the hotel, The Lounge and Pool Terrace serve kids’ favorites alongside international dishes. Downstairs in ifc mall, city’super has a grab-and-go deli, and the mall’s casual options include Starbucks and LE SALON DE THÉ de Joël Robuchon.

---

Photos From Our Years at the Hotel

These photos are from earlier stays at the hotel, including the years we lived there. The guest rooms have since been renewed and several restaurants have changed, so the rooms, dishes, and dining rooms you see here will look different on your trip.

Photos from earlier stays. The rooms and restaurants have changed since.

---

The Bottom Line

For families, the two setups I book most here are the Family Suite and connecting Deluxe Harbour-View rooms. If you are flying in from overseas, add Executive Club access to help with jet lag.

I love this hotel and consider it one of the best luxury hotels in Hong Kong (if not the best). It is one of the hotels I can book for you with advisor-exclusive amenities through the Four Seasons Preferred Partner program.

My VIP clients book in this way, and so do I.

For more on where to stay and what to do nearby, read my reviews of Mandarin Oriental, Hong Kong and Four Seasons Hotel Macao, plus my guides to the best Hong Kong hotels, the best family hotels in Hong Kong, and things to do in Hong Kong with kids.